What is your discount policy?

The great discounts we offer are due to the fact that we negotiate the special rates with each hotel. Our discount policy is aimed at offering achievable rates, quality accommodation and impeccable service.

What is the level of service you offer?

Tourists have our personal commitment to get high level of service, professionalism and safety that will exceed their expectations. Booking via our web site is easy and quick. Just submit the requested dates and complete the secure booking form.

Do you offer free service?

No fee is charged for the service we offer. The details from your credit cards are passed directly to you desired hotel and the payment goes there. How to pay for the hotel booking?

After you have chosen the hotel you would like to stay in, you should submit your requested dates on the reservation form. Fill in your credit card information as well. We guarantee to offer secure online booking form from which your accommodation request will be processed. You pay no fee for the service. In fact the credit card information is needed to ensure your proper booking and you pay upon departure or arrival at the hotel. The credit card details are obligatory to be provided as these guarantee your successful booking.

Which credit cards can be used to submit the booking? What is the information needed?

The policy of most of the hotels on our web site is accepting all main credit cards. As there could be exceptions it is recommended you check in advance the specific information on the topic at the hotel's page. Most often it is available in the top right corner so you are advised to look there before you finish your booking process. For your on-line reservation we need you full credit card number, start date (optional), expiry date, security code, issue number (if you are a switch card holder), and the full name and address of the credit card holder.

Why is it obligatory to fill-in the credit card details in the booking form?

Your exact credit card information guarantees your successful on line reservation. We guarantee you confidentiality on the details. Electronic pre-authorization service checks the validity of the information as well as the funds available in the card. The latter should guarantee your credit card could cover the expenses.

Is it safe to give my credit card information?

Our team guarantees the safety of your credit card details. The strict confidentiality of the credit card information provided is not doubted for it is part of our security policy.

What happens to the personal information given?

You are guaranteed once you fill-in your personal data, it will not be passed to any third party. You will not receive special offers via e-mail. Our team policy is your privacy data protection.

Is cash paying accepted?

The credit card details are needed in order one has his online booking form submitted right. The reservation process could not be finished without your credit card information. In spite of this fact your credit card will not be charged any money. The payment is done upon departure or arrival at the hotel and it is the time you can choose how it would be done.

Is the price meant for a person or per room? Are there supplementary fees to be paid?

The accommodation presented on our web site offers rates per rooms. If there are exceptions where the price is per person it is mentioned. It is good to know that the price you see at the hotel page is the total rate that you pay. No supplementary charges and fees are added. The rate includes Value Added Tax.

Is breakfast included?

Most of the hotels presented on our web site include breakfast in the price you pay. If it is not included it is definitely mentioned on the booking page.

Are these discount rates?

Yes.You are lucky to find that we offer some of the best affordable rates on-line. These are result of negotiations with each hotel and for your convenience the best accommodation options are presented on our site. So it is advisable you book on line via the web site than approach the hotel yourself for the prices differ a lot.

Is there free stay for children in the hotel's list presented?

We have carefully selected some of the best service hotels on our web site and the majority of these offer free stay for children under 8 years. However it is recommended you check the free of charge policy of your hotel in advance (often variation of the kids' age is possible). It is easy via the "Hotel policy" button in the top right corner. Get the information and details you need beforehand or contact us for further assistance.

Could rollaway beds/cots be installed in the room?

Our web site offers some of the best-equipped hotels where rollaway beds and cots are available. In addition to that we should not miss the facilities meant for disabled clients. In order to get detailed information on the topic you are advised to search on the hotel page for hotel's facilities and amenities. Information on policies regarding kids, pets, etc is also available.

Is there a minimum age limitation?

Most of the hotels don't have a minimum age requirement. However our advice is you check that in advance with the hotel for the ones where there are casinos may have such restriction.

Is it possible to specify my room location? Can I check-in earlier/ later than the check-in time?

It's better to check that with the hotel you have chosen. It is not impossible to check in earlier in cases when the room had not been occupied the previous night. However if the room needs preparation you have to wait for a while. Late checkouts could be possible if there is no reservation for your room. For more detailed information ask at the reception desk.

Can I leave my luggage at the hotel?

The hotel employees aim at offering you professional and qualitative service. The majority of the accommodation we have selected for you on our web site offer concierge service. Most probably as soon as you arrive in the hotel, this kind of service will be offered to you by the receptionist. If it is not among the services provided, the reception staff will advise you where to go or just keep your luggage behind the reception desk for you.

Can you give some more details on the cancellation policy of the hotels?

As we have a long list of hotels and accommodation displayed it is not surprising that their cancellation policies differ one from the other. If you need extra information on the specified topic, you'd better check in the right corner of the hotel page you have chosen. Click the "Hotel policy" button and read the details provided. Most of the hotels presented on our web site have a cancellation policy that ranges from 7 to 1 day prior your day of arrival. If you don't meet this term you will have to pay as much as one night rate. Be sure if you need to cancel your reservation you call and discuss that with the hotel manager or simply contact us.

To get your reservation via our web site, browse through the hotel list we have selected for you and choose your desired accommodation. Be sure you check the availability during your required dates and then follow the instructions from the "how to book and cancel" button. Following the steps in our secure online booking form and filling-in the personal details needed guarantees your successful reservation. Notification confirming your booking will be received by e-mail.
In case you want to cancel the reservation you already have, another personalized notification will be sent to you by e-mail to confirm your cancellation.